FAQs

Q1. How does shipping and delivery work?
Orders usually ship within 72 hours. You’ll receive a tracking email once shipped. Multiple items may ship separately to get your full order faster.
Delivery times: Express shipping (1–3 business days), Standard shipping (2–8 business days). Free standard shipping on orders over $50.

Q2. Can I change my shipping address?
Yes! If your order hasn’t shipped, email your updated address ASAP to support@mail.awakenbodywisdom.com. If already shipped, try redirecting via your tracking link. We cannot recover orders delivered to the wrong address, so please double-check your details.

Q3. My order is lost or hasn’t arrived, what do I do?
If not delivered within 20 days, contact us to start an investigation. We’ll assist as best as possible.

Q4. What is your return policy?
Free returns within 30 days of delivery for most products. Items must be in original, ‘as new’ condition and not marked non-returnable. Please provide a photo before shipping. Bundle refunds adjust pricing based on items kept vs. returned. Email support@mail.awakenbodywisdom.com to start a return.

Q5. I have an issue with my order, who do I contact?
Email support@mail.awakenbodywisdom.com and we’ll resolve it quickly.

Q6. How do I contact Awaken Body Wisdom?
Email support@mail.awakenbodywisdom.com or use live chat on our website. Expect a reply within 24 hours.

Body Wisdom Series Questions

Q7. What is the Body Wisdom series about?
Holistic healing through somatic therapy, sound therapy, and red light therapy—tools and exercises to enhance mind-body connection and wellness.

Q8. How can the Body Wisdom series benefit me?
Easy strategies to manage stress, rebuild resilience, and promote well-being.

Q9. Are the books suitable for beginners?
Yes! Clear, simple instructions for all levels.

Q10. Do I need special equipment?
Some therapies may need tools like sound devices or red light equipment; many exercises use simple or free resources.

Q11. Can I use these therapies if I have a health condition?
Consult your healthcare professional first.

Q12. Is there a companion journal?
Yes, a 30-day journal supports the Somatic Therapy book.

Q13. Where can I buy the Body Wisdom books?
On Amazon and directly from our website.

Q14. Are there courses or workshops?
An online course is coming soon! Sign up for updates.

Q15. Do you offer bulk discounts?
Yes, contact support@mail.awakenbodywisdom.com for details.

Q16. How can I stay updated?
Subscribe to our newsletter and follow us on Instagram and Facebook.